All features
Feature

Housing

Score Category 1 and 2 hazards under HHSRS, manage mandatory and additional HMO licensing, and progress Improvement, Prohibition and Emergency Remedial actions.

app.officerassist.org / housing / 12-park-lane
HHSRS inspection
HH-2026-0118
12 Park Lane · HMO (Mandatory)
  • Damp & MouldCat 1
  • Excess ColdCat 2
  • Falls on stairsCat 2
Civil penalty (calculated)
£12,500
Track 4 · culpability High · harm Serious

Officer Assist supports the housing officer through the full Housing Act 2004 cycle — from the HHSRS inspection on the doorstep to the civil penalty calculation back at the office.

Mandatory HMO licensing, additional and selective schemes, and rent repayment work share the same property record, so the tenure history of a building is never lost between officers.

How it works

The housing workflow, end to end.

  1. 01

    Score the hazards

    HHSRS scoring runs against the operating guidance, alongside the inspection. This allows hazard types and scoring to be collated and calculated in real time.

  2. 02

    Draft the right notice

    Improvement, Prohibition, Hazard Awareness and Emergency Remedial notices draft from the inspection, with the schedule of works pre-populated.

  3. 03

    Penalise proportionately

    The civil penalty calculator runs the metropolitan tariff (or a local one) and explains how it reached the figure — useful at First-tier Tribunal.

What you get

Capabilities included.

  • HHSRS hazard scoring with photo evidence
  • Mandatory and additional HMO licence register
  • Housing Act 2004 notices (Improvement, Prohibition, Hazard Awareness)
  • Civil penalty calculator with metropolitan tariff
  • Rent repayment and banning order case files
What changes

Outcomes officers feel.

  • Tighter HMO licence renewals and conditions
  • More defensible civil penalty determinations
  • Faster route from complaint to remediation
Explore more disciplines