Pollution Control
Investigate noise, odour and smoke complaints, issue Section 80 abatement notices, and coordinate Local Air Quality Management actions.
- 22:14Bass audible inside bedroom · windows shut
- 23:02Officer attended · confirmed nuisance
- 23:30Decibel reading 64dB at boundary
Statutory nuisance work lives or dies on the diary. Officer Assist gives complainants and officers a shared place for noise diaries, witness logs and recordings — and gives the team a single view of every active complaint by ward.
Air quality monitoring locations, smoke control areas and bonfire complaints share the same case spine so cross-discipline patterns surface early.
The pollution control workflow, end to end.
- 01
Capture the nuisance
Resident log incidents, officers witness the incident and input contemporaneous notes into the system, both feed the same evidence record.
- 02
Decide on action
Section 80 abatement notices generate from the diary entries that support them, with review periods and appeals routes set automatically.
- 03
Track to resolution
Closed cases learn what worked: future complaints at the same address surface previous notices and outcomes immediately.
Capabilities included.
- Statutory nuisance diary and witness logs
- Section 80 abatement notice issue and review
- Noise app integration for resident-captured evidence
- Air quality monitoring locations and exceedance alerts
- Bonfire, smoke control area and dust enforcement
Outcomes officers feel.
- Stronger evidence packs for prosecution
- Less duplicated effort across complaint cycles
- Earlier identification of repeat-offender premises
Food Safety
FHRS-aligned inspections, sampling, and enforcement.
Health & Safety
RIDDOR, accident investigation, and intervention plans.
Housing
HHSRS, HMO licensing, and Housing Act enforcement.
Trading Standards
Test purchases, age-restricted sales, and product safety.
Licensing
Premises, personal, and street trading licence administration.
Port Health
Imported food, IUU, and ship sanitation control.
Waste & Fly-tipping
Duty of Care, waste carriers, and fly-tipping enforcement.
Contaminated Land
Part 2A determinations, planning consultations, and remediation.
Animal Health
Welfare visits, dangerous dogs, and zoonotic outbreak control.
Hoarding
Multi-agency safeguarding with Clutter Image Rating.
Water Safety
Private water supplies and Legionella oversight.