Officer Assist
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Feature

Trading Standards

Plan test-purchase operations, log seizures, and manage CPR / unfair trading investigations from intelligence to prosecution file.

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app.officerassist.org / ts / op-meridian
Test purchase · Operation Meridian
Vape Shop · 14 High Street
Volunteer
CV-22 (15y)
Briefing
Completed · 18:40
Sale completed without ID
Failed
2 disposable vapes · evidence bag E-014 · CCTV pulled

Trading Standards work is intelligence-led, multi-agency and evidence-heavy. Officer Assist gives the team a place to plan operations, log test-purchase outcomes and build prosecution files without a stack of spreadsheets behind the scenes.

Whether the focus is illicit vapes, doorstep crime or product safety recalls, the case file moves with the officer.

How it works

The trading standards workflow, end to end.

  1. 01

    Plan the operation

    Test-purchase volunteers, briefing notes and risk assessments live in the same record as the eventual outcome, witness statements and seizures.

  2. 02

    Build the case file

    CPR, GPSR and CPUTR investigations follow a structured timeline with every document, photo and statement linked to the offence it evidences.

  3. 03

    Support the victim

    Doorstep crime and scams victims get a tracked safeguarding record, with referrals to police and adult social care logged for audit.

What you get

Capabilities included.

  • Test purchase planning and outcome capture
  • Age-restricted product registers
  • Product Safety and General Product Safety case files
  • Weights and measures verification log
  • Doorstep crime and scams victim support
What changes

Outcomes officers feel.

  • Better-evidenced test-purchase prosecutions
  • Faster handover to legal services
  • A clearer picture of repeat trader behaviour
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